As provided by Article 437 of the Civil Code of the Russian Federation, this Agreement is a public Agreement, and the terms and conditions below are an offer by Biblio-Globus Tour Operator LLC, hereinafter referred to as the "Service Provider", to an individual, hereinafter referred to as the "Client", who accepts the terms and conditions in accordance with paragraph 4.1 of this Agreement.
The Service Provider's offer is considered accepted by the Client, and the Agreement is considered entered into and effective when the Client accepts the terms of this offer.
The Agreement defines the rights and obligations of the parties when the Client accesses the "Tour Operator Booking System" software on the Internet at www.bgoperator.com.
A Service shall mean making it possible for the Client to use the "Tour Operator Booking System" software on the website www.bgoperator.com by remote connection via the Internet.
An Account shall mean a set of Authorization Data and personal data of the Client stored and processed in the Service Provider’s booking system.
Authorization Data shall mean the data required to identify the Client and for him/her to use the Services, and consisting of a login and password (a set of characters that protect the Client’s Account from unauthorized access by third parties).
Personal Data shall mean surname, given name, patronymic, email address, telephone number, passport details required to select a tour (tourism service) when booking them.
1.1. The Service Provider undertakes to provide, and the Client undertakes to use the service of access to the "Tour Operator Booking System" software (hereinafter referred to as the "Service");
1.2. The service of access to the "Tour Operator Booking System" software is provided exclusively for the selection, booking of and payment for tourism products (tourism services).
1.3. The Service Provider reserves the right to make changes to this Agreement unilaterally by posting a new version of the Agreement on the Service Provider’s website (www.bgoperator.com). A new version of the Agreement shall become effective on the date of its posting on the Service Provider’s website (www.bgoperator.com), unless otherwise provided by the Agreement.
In any case, each time the Client uses the Service, he/she confirms that he/she has read and accepted all the terms and conditions of the Agreement in the version established by the Service Provider as valid at the time of using the Service.
1.4. All the exclusive rights to the "Tour Operator Booking System" software belong to and are reserved by the copyright holders.
2.1. The Service Provider undertakes to provide the Service to the Client with a high quality, when needed and completely.
2.2. The Client has no right to transfer the Authorization Data to any third parties. This restriction does not exclude the possibility for the Client to independently use the "Tour Operator Booking System" software for the account of third parties.
2.3. In the event of the Client’s breaching the terms and conditions of this Agreement, the Service Provider has the right to block the Client’s access to the Service.
2.4. The Client undertakes to:
Create (register) an Account to use the Services, providing true, accurate and complete information in accordance with the terms and conditions of this Agreement.
At his/her own expense, ensure that he/she has access to the Internet and the equipment and software necessary to use the Services that meet the minimum system requirements.
Fully comply with and abide by the terms and conditions of the Agreement.
In a timely manner and in writing notify the Service Provider of any possible problems associated with the use of the Service that arise due to the fault of the Service Provider.
In the event of technical problems being detected, immediately notify the Service Provider.
Use the Service Provider’s Service only in accordance with the laws of the Russian Federation.
2.5. The Client undertakes to:
Create (register) an Account to use the Services, providing true, accurate and complete information in accordance with the terms and conditions of this Agreement.
At his/her own expense, ensure that he/she has access to the Internet and the equipment and software necessary to use the Services that meet the minimum system requirements.
Fully comply with and abide by the terms and conditions of the Agreement.
In a timely manner and in writing notify the Service Provider of any possible problems associated with the use of the Service that arise due to the fault of the Service Provider.
In the event of technical problems being detected, immediately notify the Service Provider.
Use the Service Provider’s Service only in accordance with the laws of the Russian Federation.
2.6. The Client undertakes not to perform the following prohibited actions in relation to and with the use of the Services provided:
use the Services for illegal purposes;
impersonate another person (either actual or fictitious), perform actions for the account of third parties without their permission;
perform actions aimed at misleading the Service Provider and/or third parties;
bypass, disable or interfere with the security functions of the "Tour Operator Booking System" software, as well as attempt to gain access to Services not intended for the Client;
reverse engineer, decompile or otherwise attempt to obtain the source code;
attempt to gain access to another user’s Account by any means, including, but not limited to, fraud, abuse of trust, login and password cracking;
use the Services in a way that may interrupt or disrupt the normal functionality of the "Tour Operator Booking System" software.
2.7. The Client shall not have the right to transfer his/her obligations under the Agreement to third parties.
2.8. The Parties understand the peculiar nature of processing and transmitting data on the Internet, therefore they agree that the Service Provider shall not be liable if it is impossible to provide the Service due to reasons beyond its control, including, but not limited to, as a result of failures in the work of third parties and/or data transmission channels that do not belong to the Service Provider.
2.9. The Service Provider shall not be responsible for the correct selection of a tour by the Client when a tourism product/tourism service is configured.
2.10. The Client shall be fully liable for the activities that occur using his/her Account and the related authorization data, and the Client undertakes to inform the Service Provider of any instances of unauthorized use of his/her Account or authorization data.
2.11. The Service Provider shall not be liable for any damage caused to the Client or third parties as a result of an erroneous understanding or misunderstanding of the terms and conditions of this Agreement.
2.12. The Service Provider has the right to suspend the provision of the Services to carry out works in the event of emergencies.
2.13. The Client agrees that any transfer of any information via the Internet, including via secure communication channels in encrypted form, cannot have guaranteed protection from unauthorized access by third parties. In this regard, the Service Provider shall not be liable for any damage caused to the Client as a result of unauthorized access by third parties to the Client’s data.
2.14. In order to comply with the requirements of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data", the Service Provider undertakes to take all necessary measures to ensure the security of personal data during their processing.
2.15. The Parties shall be released from liability for partial or complete failure to perform obligations under this Agreement, if such failure was a consequence of force majeure circumstances that arose after the entry into the Agreement as a result of extraordinary events that the parties could neither foresee nor reasonably prevent (force majeure). The parties undertake to inform each other within 3 days of the date of occurrence of such circumstances.
3.1. The Service Provider’s employees do not know the Client’s passwords, but can change them at the Client’s request.
3.2. The Service Provider’s employees never request the Client’s passwords to the Account.
3.3. The Service Provider provides access to personal data only to those employees who need this information to provide the Service, ensuring that such persons maintain the confidentiality of personal data and the security of personal data during their processing.
3.4. In the event that the Client loses the identification data (login/password) for accessing the Account, as well as where a statement is received from the Client about any unauthorized use of identification data, the Tour Operator has the right to request from the Client and the Client agrees to provide some personal data that will be used solely for the purpose of performing this Agreement and protecting the interests of the Client and the Service Provider.
3.5. The Service Provider undertakes to receive, store, process and use the Client’s personal data in full compliance with the current laws of the Russian Federation.
3.6. The purpose of obtaining, storing, processing and using the Client’s personal data is the need to identify the Client when he/she uses the Service and to increase the level of protection of personal data from unauthorized access, as well as for the purpose of complying with the terms and conditions of this Agreement.
3.7. The Service Provider has no right to transfer the Client’s personal data to third parties, except where a legitimate request is received from authorized government agencies and only for the purpose of performing obligations under this Agreement. The Parties have agreed that when booking a tourism product (tourism service), the transfer of personal data to the tour operator is also considered part of performance of this Agreement.
3.8. As provided by Part 4 of Art. 9 of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data", by accepting this offer, the Client (personal data subject) gives his/her consent to Biblio-Globus Tour Operator LLC (Main State Registration Number (OGRN): 1137746431591, Taxpayer Identification Number (INN): 7731447686) to the processing of his/her personal data in accordance with Art. 3 of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data".
3.9. As provided by Part 4 of Art. 9 of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data", by accepting this offer, the Client (personal data subject) gives his/her consent to Biblio-Globus Tour Operator LLC (Main State Registration Number (OGRN): 1137746431591, Taxpayer Identification Number (INN): 7731447686) to the transfer of his/her personal data to the Service Provider’s partners for the purpose of performing the obligations assumed by the Service Provider under this offer.
3.10. Correspondence between the parties is confidential information and cannot be transferred to third parties without the mutual consent of the Parties.
3.11. The Client has the right to request information concerning the current status of his/her Account, request the deletion of his/her personal data by sending the relevant application to the following email address: compliance@bgoperator.com.
4.1. The Agreement shall take effect from the time when the Client using the Services accepts the terms and conditions of this Agreement by confirming such acceptance on the website www.bgoperator.com by checking the box "I accept the terms and conditions of the Agreement on the provision of services for access to the "Tour Operator Booking System" software and by pressing the interactive button "I accept the terms and conditions of the Agreement on the provision of services for access to the "Tour Operator Booking System software".
4.2. The Agreement shall be terminated in the event of termination of the Agreement by mutual agreement of the Parties or by either Party (by sending a written notice 60 (sixty) calendar days prior to the date of termination).
The Service Provider shall send the notice of termination to the Client’s e-mail address used for authorization.
4.3. Any rights and obligations of the Client under this Agreement may not be transferred to anyone without the consent of the Service Provider.
4.4. This Agreement shall be governed by and interpreted in accordance with the laws of the Russian Federation. Any dispute arising out of the Agreement or in connection with a breach of its terms and conditions shall be resolved in accordance with the laws of the Russian Federation.
Acting General Director of Biblio-Globus Tour Operator LLC Polushina E.B.